Leveraging the Power of Peer Coaches, Role Models and Grassroots Champions

Lonnie Hirsch interviews Shannon Morris, Service Excellence Manager, Children's National Health System. Lonnie and Shannon discuss peer coaches and how other organizations can get started on building a Peer Coaching program.

Read our blog on this podcast here:
http://www.healthcaresuccess.com/blog/podcast-interview/leveraging-peer-coaches-role-models-grassroots-champions.html