Killing Cats Leads to Rats: How Healthcare Can Avoid Unintended Consequences

Stewart Gandolf interviews Richard Franzi, Owner of Critical Mass for Business, regarding unintended consequences in healthcare. Stewart and Richard discuss avoiding unintended consequences in healthcare organizations; an essential topic in Richard Franzi's book "Killing Cats Leads to Rats: How Healthcare Can Avoid Unintended Consequences".

Read our blog on this podcast here:
https://healthcaresuccess.com/blog/podcast-interview/unintended-consequences.html