Episode #71: Your Hospital Has the Technology. Is It Actually Smart?, with Lorren Pettit and Steve Lieber from the Alliance for Smart Healthcare Excellence

What does it really take to become a smart hospital?

In this episode of the Smart Care Team Spotlight, Molly McCarthy welcomes two healthcare executives from the Alliance for Smart Healthcare Excellence, Lorren Pettit, Chief Executive Officer, and Steve Lieber, Executive Chairman, to talk about the Smart Hospital Maturity Model and how it can help healthcare organizations understand where they are on the path to smarter care. They explain why the model focuses on humans, environments, and processes, with technology serving as an enabler across all three rather than a standalone domain. They also share insights from data collected across more than 200 hospitals, including the gaps that can emerge when technology isn't fully integrated into clinical workflows and the relatively early stage of adoption for advanced analytics and AI. Finally, they discuss how healthcare leaders can turn their results into action by aligning gaps with strategic priorities and identifying quick wins that can build momentum.

Tune in to hear how healthcare organizations can move beyond simply adopting technology and start using it more effectively to improve care and empower their teams!

About Lorren Pettit: Lorren Pettit is Chief Executive Officer at the Alliance for Smart Healthcare Excellence. He leads the Alliance's market research, benchmarking studies, and maturation-model development. His healthcare leadership experience includes roles with Press Ganey, CHIME, and HIMSS.

About Steve Lieber: H. Stephen Lieber is Executive Chairman of the Alliance. Previously the CEO of HIMSS and the Chief Analytics Officer at CHIME, he brings internationally recognized leadership, experience in organizational growth, and a strong network of healthcare executives.

Resources:

• Connect with and follow Lorren Pettit on LinkedIn.

• Connect with and follow Steve Lieber on LinkedIn.

• Follow the Alliance for Smart Healthcare Excellence on LinkedIn and explore their website!