Executive Interview: How Costa Rica Could Solve Healthcare IT's Staffing Crisis with Scott Gildea

February 23, 2026: Scott Gildea, EVP of Global Delivery at Optimum Healthcare IT, reveals why major healthcare organizations are turning to Costa Rica for managed services. With Epic support now approved, time zone alignment with the US, and massive investments from ServiceNow, Workday, and Amazon creating a skilled talent pool, Costa Rica offers the full-suite IT services healthcare desperately needs. Gildea explains Optimum's strategic expansion, their innovative Career Path training program, and how CIOs can selectively outsource everything from security to EHR support while maintaining quality and reducing costs.

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Key Points:

• 01:41 Optimum Healthcare's Costa Rica Initiative

• 03:59 Selective Outsourcing Strategies

• 07:39 Optimum's Career Path Program

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