Season 5 • Episode 121

Executive Interview: DCH's Quality Turnaround Journey With Faith Burkett and Billy Helmandollar

Oct 1, 2025

18:58

Health IT Pediatric Oncology Patient Safety & Quality

Episode Description

October 1, 2025: How does an 880-bed health system in rural Alabama transform from a Leapfrog safety grade of D to B in just two years while achieving CHIME Most Wired Level 9 recognition? DCH Health System's CIO, Billy Helmandollar, and Chief Clinical Informatics Officer, Faith Burkett, reveal the multidisciplinary approach that drove their remarkable turnaround. Discover how simple fixes like standardizing barcode scanners and addressing WiFi dead zones boosted medication scanning compliance from 85% to 95%, dramatically improving patient safety. Plus, learn about their innovative EMR hosting solution that saves local clinics up to $10,000 monthly and their early adoption of MEDITECH Expanse Pathology as they continue expanding their digital transformation across western Alabama. Key Points:

03:36 Achievements and Growth
09:38 Community and Technical Support Initiatives
12:46 Clinical Workflow Enhancements
14:28 Future Plans and Innovations

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