515 - From Cybersecurity to Patient Experience: Key Insights from Australian Healthcare Week 2025

In this episode of Talking HealthTech, hosts Peter Birch and Sophie Turner speak with Emily Mailes, Ed Marx, and River Nygryn about the mix of digital health strategy, cybersecurity, and patient experience.

This episode was recorded during Australian Healthcare Week 2025 in Sydney, Australia, and features conversations from various speakers, bringing insights from the event floor.

Key Takeaways:
• Emily Mailes talks about setting Victoria’s healthcare system up for the next decade with a solid digital health strategy that’s not just about tech but also focuses on outcomes for the system, patients, and staff.

• Ed Marx shares tips on boosting patient experience without breaking the bank. He stresses the power of empathy and seeing healthcare services as a seamless process instead of isolated tasks.

• River Nygryn highlights the importance of monitoring third-party risks and ensuring healthcare data stays secure. She’s all about monitoring data to prevent security mishaps.

Check out the episode and full show notes on the Talking HealthTech ⁠website⁠.

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