The Surprising Secret to Doctor.com’s Success

Andrei Zimiles and Reed Mollins, founders of Doctor.com, are longtime friends and longtime friends of StartUp Health. The two met as pre-teens at summer camp and led parallel lives before becoming partners and entrepreneurs, dropping out of high school at age 16 and transferring out of and into the very same colleges. And just as their friendship has been something of a journey, so, too, has their professional relationship, from Doctor.com’s origins at rented desks in a dusty Soho co-working space (the two vividly recall a garbage bag duct-taped over a broken window) to its acquisition this past fall by Press Ganey.

Zimiles and Mollins joined StartUp Health back in 2013 and returned to share their hard-won wisdom at a recent Fireside Chat. In a wide-ranging conversation amongst friends, the duo explained how their attitude towards sales and approach to building partnerships took Doctor.com from its humble beginnings to its lucrative exit.

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