Insight 17: Excellence Begins with Safety: Don Berwick on Caring for the Caregivers

In this SEE YOU NOW Insight, Don Berwick, MD, pioneer of the modern patient safety movement, explores the powerful relationship between quality and safety in healthcare. Drawing from his landmark work on waste and inefficiency with the RAND Corporation and lessons from Paul O'Neill's safety transformation at Alcoa, Berwick reveals how excellence begins when the workforce feels safe, supported, and valued. When systems function as intended, both patients and clinicians thrive. Reminding us that quality care and safety are not separate goals, but one shared purpose.

To listen to this Insight clip's full episode visit SEE YOU NOW Podcast Episode 123: Safer Together | The Architecture of a Movement at APPLE, SPOTIFY, or YOUTUBE or at your favorite streaming platform.

For more information on resources, visit ANA's Innovation Website at: https://www.nursingworld.org/practice-policy/innovation/

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