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Why Early Site Engagement Changes Everything

Oct 12, 2026
16:01

Episode Description

Site engagement often shows up only after a study is already in trouble. In this episode of SCRS Talks, Jimmy Bechtel sits down with Julie Wilhjelm, Senior Director of Site Strategy and Engagement at Novotech, to talk about why it should be built into how studies are planned and run from day one.

They cover what separates real engagement from checkbox outreach, how early feedback during feasibility and protocol design can head off costly amendments, and why trust and responsiveness give CROs a real edge with the sites they work with. Julie also gets honest about the revolving door of site contacts, what it costs everyone, and why continuity is so hard to solve at scale.

If you work with sites, or you are one, this one is worth a listen.

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