Episode 28: How to Improve Patient Satisfaction with Sonni Mun, MD from Quality Reviews

Sonni obtained her medical degree at Louisiana State University in New Orleans and then completed an Internal Medicine residency at Mount Sinai Medical Center. She was eventually appointed Chief of Medical Services for the Palliative Care Service and Co-Director of Integrated Palliative Care/Geriatrics and Palliative Care/Oncology fellowships at Mount Sinai. During Sonni's last clinical job as Medical Director of Visiting Nurse Service of New York's inpatient hospice she became increasingly interested in using technology to facilitate communication with patients. After meeting Quality Reviews' CEO and Co-Founder Dr. Edward Shin through a mutual colleague, Sonni joined the company in 2013 and is now Director of Account Management. Sonni occasionally works as a per diem hospitalist to maintain a connection to clinical medicine. Listeners can reach out to Sonni via www.ratemyhospital.com