EP274: What Telehealth Means After the Pandemic, With Jonathan Thierman, MD, PhD, From LifeBridge Health System

In this Episode 274, Part 2, Stacey Richter continues her conversation with Jonathan Thierman, MD, PhD, chief medical information officer at LifeBridge Health, about what telehealth means after the pandemic.

WHAT YOU'LL LEARN

✅ How EHR integration actually works for telehealth, and why it matters

✅ Whether relaxed telehealth regulations are likely to snap back to their pre-pandemic form

✅ How natural language processing and AI are starting to fold into the telehealth experience

✅ Why training clinicians in "webside manner" matters as much as the technology itself

✅ Why telehealth doesn't have to be as expensive as organizations assume

WHY THIS MATTERS

Picking up where Part 1 left off, Jonathan Thierman digs into the operational reality of running telehealth at scale: what good EHR integration looks like, how data captured through virtual visits opens up insights health systems are still learning to use, and why training clinicians and patients alike is as critical as the technology. Thierman's bottom line for organizations newer to telehealth is straightforward — jump in now, because it's here to stay, and it doesn't have to cost as much as people assume.

MENTIONED IN THIS EPISODE

🔗 EP251, with Dr. Kimberly Noel

=== LINKS ===

🔗 Show Notes with all mentioned links: Episode Page

🔗 Healthcare Industry Acronyms and Terms

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=== CONNECT WITH THE RHV TEAM ===

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00:00 Introduction.

03:15 The net effect of adopting telemedicine during the pandemic.

06:42 "Data is key."

09:20 "There's a lot more communication going on now between health care providers and their patients than there was before."

09:40 "Even now, we're still scratching the surface of what insights we can gain from the data."

12:42 EP251 with Dr. Kimberly Noel and training doctors in webside manner.

13:00 How telehealth and EHR systems align.

14:02 The telehealth value points that are coming.

17:23 The necessity of training for clinicians embarking on this telehealth adaptation.

18:50 "Jump in, because it's … here to stay."

19:30 "It doesn't have to be as expensive as you think."