Walmart’s Vision for Healthcare: Marcus Osborne, Senior VP of Walmart Health

If you’re curious about the impact “big box” retailers are going to have on healthcare delivery in the U.S., this episode of Raise the Line has some answers. Host Shiv Gaglani welcomes Marcus Osborne, a senior leader at Walmart Health, who is helping to build a new approach that could shake-up the whole industry. “If we can create a model that is actually compelling for consumers, and consumers are willing to pay for it, then we don't really care what the payers do about us,” says Osborne, who has plenty of other candid insights to share. For instance, he believes the challenge the U.S. is facing is a “vast underconsumption” of healthcare, not overconsumption as many healthcare policy experts contend. His point is that too many people simply don’t get the care they need due to the cost and complexity of the current system, and that delay inevitably drives costs up over time. He’s hoping to change that with in-store clinics that will offer a variety of medical and dental services under one roof at an affordable price. Check out this fascinating discussion as Osborne speculates that worsening shortages of healthcare workers will make it necessary to find new ways to leverage new technology and types of providers, and that much greater accountability for the quality of care delivered will be a reality sooner rather than later. This is a great opportunity to get a peek at the future of healthcare.
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