Offering Kindness and Respect to Every Patient: Madison Donnelly, PA-C, Community Care Physicians

“Every person deserves kindness, dignity, and respect, regardless of what their medical situation is,” says Madison Donnelly, PA-C, who joins host Dr. Parsa Mohri on the latest installment of our NextGen Journeys series. As you’ll hear in this thoughtful conversation, Madison is bringing that commitment to patient advocacy and equitable care to her patients at Community Care Physicians in Albany, New York. A graduate of Hofstra University’s PA program, Madison describes how the profession’s flexibility and team-based approach enables clinicians to expand access to care, particularly in high-demand specialties like women’s health and primary care. Drawing on her work in obstetrics and gynecology, she highlights persistent gaps in women’s health, including America’s troubling maternal mortality rates and the long delays many patients face in receiving diagnoses for endometriosis and other conditions. “There’s a difference between telling someone something and being heard,” she notes, emphasizing that women’s symptoms are still too often dismissed in clinical settings. The episode also explores overlooked populations -- including NICU families and patients with eating disorders -- where stigma, mental health challenges, and fragmented follow-up care can leave people vulnerable long after the initial medical crisis. Don’t miss this Raise the Line dialogue about the evolving role of physician associates and how early-career clinicians can help build a more humane and responsive system.

Mentioned in this episode:

Community Care Physicians

Hofstra University Physician Assistant Program

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