018 - COVID-19 Communication: How Facts Fight Fear

There are so many unknowns around COVID-19, so how can we find credible sources of information? What is the role of communication in the pandemic and how can authorities get it right? Susan Krenn, executive director of the Johns Hopkins Center for Communication Programs, talks to Stephanie Desmon about how communication can combat fear if it's credible, transparent, timely, and gives people the resources they need. More information: jhsph.edu/covid-19