Solving Transitions of Care with Dr. Steve Boslovich - CMO, PointClickCare

Episode Description

What if the number that matters most for an older patient isn't their age? Geriatrician Dr. Steven Buslovich, Chief Medical Officer for Senior Care at PointClickCare, joins host Rosa Hart, RN to talk about frailty, the messy handoff from hospital to post-acute care, and why ambient AI should be built for nurses and CNAs, not just physicians.

This episode is sponsored by PointClickCare.

Dr. Buslovich has spent his career on the receiving end of the hospital transfer packet. He shares how losing his mother and uncle within days of each other brought his grandparents into his daily life and led him to geriatrics. He explains how measuring frailty cut hospitalizations and lawsuits in the facilities he led, and how that work grew into Patient Pattern. He and Rosa also get into the quality-of-life conversations that often never happen before a procedure, and whether AI efficiency will protect clinician time or just add more patients to the load.

In this episode:

(00:16) Meet Dr. Steven Buslovich, geriatrician and CMO for Senior Care at PointClickCare (01:35) "Lazy people do everything twice" (03:11) Growing up with grandparents and becoming a geriatrician (06:00) What is frailty? Physiological age vs. chronological age (07:30) Data-driven conversations with families (08:37) The missing piece in U.S. healthcare (12:09) From problem to tech company: the start of Patient Pattern (12:35) Streamlining the "manila envelope" with digital referrals (17:00) A dedicated practitioner EHR for post-acute care (18:08) Ambient AI scribing for nurses and CNAs (20:30) The power of narrating care at the bedside (23:29) Protecting clinician time (26:13) The $1 billion question: a single source of truth for clinical data (28:55) Polypharmacy and medication reconciliation (29:10) Closing and how to connect

Connect:

Dr. Steven Buslovich: PointClickCare: https://pointclickcare.com

Learn more: PointClickCare

www.pointclickcare.com

Facebook: https://www.facebook.com/PointClickCare

Instagram: https://www.instagram.com/lifeatpointclickcare/

X: https://x.com/PointClickCare

LinkedIn: https://ca.linkedin.com/company/pointclickcare

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