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Episode Description

Is there really a nursing shortage, or are we just making nursing too hard to stay in? Nurse leader Angel Bozard of VirtuAlly joins me to talk about how virtual nursing is taking the paperwork off bedside nurses, bringing experienced nurses back into the workforce, and helping patients feel truly heard. Angel shares how the nurses who cared for her and her blind father inspired her career, why she went back to nursing school with three kids at home, and how a rural maternal fetal medicine program sparked her passion for virtual care. We get into 24/7 virtual observers, 45-minute admissions that uncover what busy bedside conversations can miss (including suicidal ideation), and why the average nurse’s experience has dropped from 15 years to just 2. Plus, Angel answers the billion-dollar question: what would she do to fix nursing’s future? If you’re a nurse, nurse leader, or anyone curious about where healthcare technology is headed, this one’s for you. ⏱ Timestamps 0:55 Angel’s Background: Charleston, SC & Telehealth Leadership 1:21 The Nurses Who Cared for Angel & Her Blind Father 2:54 Going Back to Nursing School with Three Kids 3:31 From Bedside to Leadership 3:51 The Spark: Virtual Care for Rural Maternal Fetal Medicine 4:38 How the Pandemic Shattered Healthcare & Sped Up Virtual Care 5:27 Finding Virtual Ally: Culture & Innovation 6:18 Taking Administrative Burden Off Bedside Nurses 8:00 Nurses as Taskmasters: The Paperwork Problem 8:41 Virtual Care Is Not About Replacing Nurses 9:36 Bringing Back Legacy Nurses Through Care Team Models 11:11 Virtual Care for ED Boarders & Critical Access Hospitals 12:59 Mentorship Through Cameras: Experienced Nurses Teaching at the Bedside 13:58 VirtualAlly Provides the People, Not Just the Tech 14:53 Virtual Observers: 24/7 Monitoring from Command Centers 15:31 Virtual Nurses Working from Home: Admissions & Discharges 16:19 Thorough 45-Minute Admissions Without Bedside Distractions 17:10 Uncovering Suicidal Ideation Through Focused Conversations 17:54 Behavioral Health: Where Virtual Care Fills the Gap 19:33 Why Trust at Admission Shapes the Whole Hospital Stay 20:46 Shorter Length of Stay & Better Patient Experience 21:49 Lower Turnover: Nurses Feel Supported Again 23:40 Restoring Humanity to Healthcare Through Technology 24:22 The Billion-Dollar Question 25:33 Where the Question Came From: American Nurses Foundation Philanthropy Study 27:07 Angel’s Answer: Make Nursing Rewarding Again 28:52 The Real Shortage: Inhumane Conditions, Not a Lack of Nurses 30:13 Average Nurse Experience Dropped from 15 Years to 2 31:27 CAVRN Certification & Virtual “Website Manner” 33:10 Joint Commission Accreditation for Virtual Ally 34:33 The Future: Technology as a Tool, Not the Answer 35:23 Closing & How to Connect with Angel 🔗 Connect Angel Bozard on LinkedIn Learn about CAVRN (Certified Acute Care Virtual Registered Nurse) certification: https://www.msncb.org/CAVRN/Certification Follow Rosa: @NurseRosaSpeaks

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