Cost & Care: Aligning Incentives with Dr. Hamad Husainy, CMO at PointClickCare

Sep 15, 2026

20:10

Digital Health & Health Tech Emergency Medicine

Episode Description

This episode is sponsored by PointClickCare.

What if two doctors could treat ten patients with the exact same outcome, one spending $100,000 and the other spending a million, and get paid the exact same amount? Dr. Hamad Husainy says that's the broken math at the heart of American healthcare.

About the guest: Dr. Hamad Husainy, Chief Medical Officer at PointClickCare and a practicing emergency medicine physician with more than 15 years on the front lines. Dr. Husainy shares how his career moved from EMS and staffing to the payer side of healthcare, and now to leading PointClickCare's acute and payer strategy.

The conversation covers what draws clinicians toward "macro" problem-solving, why care transitions are one of the biggest sources of risk and error in the system, and how technology and human commitment together (not either alone) can close the gaps patients fall through. Dr. Husainy also answers Nurse Rosa's signature billion-dollar question: how he'd spend a $1 billion grant to align quality and cost across healthcare.

Timestamps:

0:00 — Intro to Nurse Rosa's Insights podcast

0:31 — Meet Dr. Hamid Husseini, CMO of PointClickCare

1:30 — Hamid's background and path into healthcare

1:36 — Family of doctors, EMS roots, and finding his "macro" passion

3:59 — Balancing an executive role with still practicing as an ER doctor

4:43 — Why the macro work is really about the people it impacts

7:35 — What Hamid is working on at PointClickCare (closing care transition gaps)

10:04 — The Billion-Dollar Question: aligning quality and cost

12:10 — Value-based care vs. fee-for-service incentive mismatches

14:49 — Lessons from EMS: aligning incentives to actually help patients

16:52 — Final thoughts: it will take people and technology to fix healthcare