Empowering PCNAs to Deliver World-Class Care

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Patient care nursing assistants provide invaluable care at the bedside alongside clinical nurses. “I’m very passionate about our PCNAs, especially on medical-surgical units,” says Barbara Zinner, DNP, RN, NE-BC, CENP, Vice President, Chief Nursing Officer at Cleveland Clinic Marymount Hospital and Marymount Sports Health. “I’ve put some focus and some energy into making sure that they are recognized, rewarded and developed.” In this podcast episode, Dr. Zinner shares strategies and initiatives that support PCNAs.