Season 2 • Episode 26

BON Investigations: What Every Nurse Needs to Know (And How to Handle False Complaints) With Maggie Ortiz

Feb 13, 2025

28:07

Episode Description

Maggie Ortiz kicks off the Protect Your Nursing License Series in this bonus episode of Nurse Converse. Maggie discusses the critical aspects of Board of Nursing investigations that every nurse should know. With over 25 years of nursing experience, she emphasizes the importance of understanding the investigation process, the role of the Board of Nursing, and the necessity of having professional liability insurance. Maggie provides insights into the steps to take after receiving a complaint, the investigation timeline, and the significance of legal counsel. Tune in for an informative discussion aimed at empowering nurses with the knowledge they need to navigate these challenging situations confidently.

>>BON Investigations: What Every Nurse Needs to Know (And How to Handle False Complaints)

Jump Ahead to Listen:
[01:41] Board of nursing investigations.
[04:03] Board of Nursing's mission.
[10:51] Complaints and investigations process.
[12:32] Complaint filing process for nurses.
[15:12] Legal representation in informal conferences.
[20:30] Educational resources for nurses.
[22:15] Professional liability insurance for nurses.
[26:18] Knowledge is power for nurses.

Connect with Maggie LinkedIn and on social media:
Instagram: @advocates4nurses
TikTok: @advocates4nurses

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