Global Care: Enhancing Patient Experience Across Borders

In this episode of MedEd Thread, we talk with Dr. Duaa Hammoda, Director of Service Excellence for Global Patient Services at Cleveland Clinic. Dr. Hammoda explores the unique challenges and strategies behind delivering culturally sensitive care to international patients. Learn how Cleveland Clinic is leading the way in enhancing global patient experiences through personalized care, operational excellence and empathy, fostering trust and better outcomes for patients from diverse backgrounds.