Patient Satisfaction With AI-Generated Responses

How do patients feel about the quality of AI-generated responses to their messages to clinicians? Author Eleni Linos, MD, DrPH, of Stanford joins JAMA+ AI Editor in Chief Roy H. Perlis, MD, MSc, to discuss her recent study in JAMA Network Open that characterized satisfaction with these messages. Related Content:

• Study Finds People Prefer AI Over Clinician Responses to Questions in the Electronic Medical Record
• Perspectives on Artificial Intelligence–Generated Responses to Patient Messages