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Jessica Chalk Spills the Tea on Organizing Your Health Story in One Place

Oct 9, 2026
26:32

Episode Description

Pour a strong cup for this one, because it's a wake-up call for every patient! On HITea With Grace, where we spill the tea on HIT, Grace sits down with Jessica Chalk to talk about what it's really like to manage your own health story when the system doesn't.

After six years and more than $100,000 in treatment, Jessica realized she was the only one keeping track of her file. She shares what gets lost when you have to retell your history to every new provider, and why getting records that legally belong to you can still mean a form, a fee, a wait and sometimes a fax machine.

Jessica and Grace dig into:

  • Who's accountable when an ER across the country has no record of your care
  • What happens to your records every time a new job means new insurance and new doctors
  • What's still missing even when you have three or four patient portals
  • What Jessica learned the second time around, now that she's managing a family member's care
  • What patients should refuse to accept, starting with their next appointment

Plus, Jessica shares her advice for women in healthcare and health IT, and tells us about her tea and the story behind her mug!

Subscribe to HITea With Grace for more conversations with the women shaking up healthcare IT. Cheers!

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