Dr. Heather Bassett Spills the Tea on Amplifying AI and Reclaiming Joy in Healthcare

Welcome back to HITea With Grace, where we spill the tea on health IT and bring you into bold, brilliant conversations with the women shaping the future of healthcare.

In this episode, I’m joined by the one and only Dr. Heather Bassett, internal medicine physician and Chief Medical Officer at Xsolis. From a math-and-science-loving kid to a leader pioneering AI-driven transformation in healthcare, Dr. Bassett shares her remarkable journey—one that started with DNA repair research and now fuels nationwide solutions that reduce administrative friction and bring joy back to medicine.

In this episode, Dr. Bassett spills the tea on:

• Her leap from clinical practice to founding-stage health tech

• Keys to eliminate administrative waste and unite and align payers and providers

• The power of ambient AI to combat clinician burnout

• Real-world results: cutting low-value tasks, supporting documentation, and improving diagnostic accuracy

• Global case studies in AI and imaging (including a 4% boost in cancer detection in Sweden)

• What really keeps her up at night about AI—and how to use it responsibly

• Bias, burnout, and the balance between tech and the human touch

Plus, we talk tea sets, Scottish roots, and why joy, friendship, and believing in yourself matter more than ever in today’s fast-paced health tech world.

If you’re a clinician, technologist, healthcare leader—or just curious about how AI is already transforming the patient experience—this episode is a must-listen.

Connect with Dr. Bassett on LinkedIn, and check out her new podcast AI Amplified for deeper dives into real-world AI in healthcare.

And as her mum says… no pinkies in the air, enjoy your cuppa!