Rachael Jones Embraces Change and Gravitates Toward Complexity

As the SVP for Performance and Analytics for Cotiviti, Rachael Jones leads advanced analytics teams that focus on medical costs, provider economics, network management, and value-based care. Her work looks at a continuum of data to see how poverty, food scarcity, having a place to live and access to healthcare plays into the risk and cost of care itself. In this episode, she talks about aligning incentives around value in healthcare and what it takes to create sustaining change that will stand the test of time.