Putting People First: The United States of Care Approach to Healthcare Policy

In this episode Joy features Natalie Davis, CEO and co-founder of United States of Care. The organization focuses on understanding people's healthcare needs by listening to them. They have identified four things people want: affordable healthcare, dependable coverage, personalized care, and easy navigation. Natalie emphasizes the importance of implementation and shares how their work is built on listening and talking to experts to find out what's working and what's not. United States of Care emphasizes the importance of using people's experiences and needs to inform policy decisions.