HITea with Grace: Grace Vinton interviews Summer Humphreys

In this bonus episode, Grace Vinton interviews Summer Humphreys, Principal at VisiQuate, provider of advanced revenue cycle analytics, intelligent workflow and AI-powered automation.

Summer talks with us today about the impact the pandemic had on service lines and dives into what service lines have bounced back since then and which ones are still struggling. She also talks with us about the impact that the pandemic has had on the revenue cycle management (RCM) workforce, transitioning from working in an office to working at home, and how data and analytics can now be used to help enhance RCM leadership and workforce performance unlike anything that’s been done before in this space.