How Better Patient Experiences Drive Better Outcomes in Value-Based Care

Healthcare organizations are under increasing pressure to improve patient outcomes while controlling costs—but doing both requires more than new technology or payment models. In this episode, Stewart Gandolf speaks with Michele Paige, Chief Growth Officer at Strive Health, about how patient-centered design, proactive care navigation, predictive analytics, and AI-powered engagement are helping healthcare organizations deliver more personalized care, reduce unnecessary hospitalizations, and improve the patient experience. Using value-based kidney care as a real-world example, Michele shares practical lessons that healthcare leaders can apply across virtually any specialty or care setting.