The Trust Problem Holding Back Health Care AI w/ Sundar Subramanian, CEO, Zyter

Health care AI has a trust problem. Clinicians were overriding a high-performing AI tool 84% of the time, until one framework brought that number down to 1.6%.

Sundar Subramanian, CEO of Zyter, joins host John Marchica to explore why AI adoption stalls even when the technology works, how explainability and confidence scoring are the two levers that actually build clinician trust, and why redesigning care processes from the ground up produces outcomes that task automation never will.

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🎙 ABOUT SUNDAR SUBRAMANIAN
Sundar Subramanian is Chief Executive Officer at Zyter|TruCare. He previously spent over 16 years at PwC, where he led the strategy consulting business across industries (Strategy&) and the Enterprise Strategy, Value, and Digital Transformation practice, advising Fortune 500 companies on growth strategy, AI-enabled transformation, and operating model redesign. Prior to PwC, he led the Healthcare Services vertical and the Medicaid and Medicare Center of Excellence at Booz & Company and held senior roles at WellCare Health Plans, and McKinsey & Company. His background spans healthcare, government-sponsored programs, and more broadly large-scale business transformation – driving big value creation programs. Sundar holds an MS from MIT, an MBA from The Wharton School, and a B.Tech from IIT (BHU) Varanasi.

🎙 ABOUT HEALTH CARE ROUNDS
Smart conversations with the people moving health care forward.

Health Care Rounds podcast brings together the leaders changing the future of health care and pharma, from how it's delivered and paid for, to where it's headed. Each episode goes deep on the decisions, innovations, and ideas reshaping the industry from the inside out. Hosted by John Marchica, CEO of Darwin Research Group and a longtime industry insider, every episode has one goal: leave you thinking differently than when you arrived.

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