Human Factors in Healthcare AI: Where Patient Safety Meets Real-World Implementation

Joining us is Kristen Miller, Co-Director of MedStar Health's Center for Diagnostic Systems Safety and Scientific Director of their National Center for Human Factors in Healthcare. As healthcare organizations invest billions in AI technologies, Kristen's research reveals that human factors engineering - the science of how humans interact with complex systems - determines whether AI becomes a safety enhancer or safety hazard, whether patients embrace or resist these tools, and whether healthcare teams achieve promised efficiencies or face new workflow disruptions.

Kristen Miller, Scientific Director, MedStar Health National Center for Human Factors in Healthcare

Megan Antonelli, Chief Executive Officer, HealthIMPACT Live

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