From Legacy to Leadership: Guiding Healthcare IT Through Its Next Era

Russ Branzell, President and CEO of CHIME, sits down with Melissa Ursi, Chief Executive Officer of Quoris, for a timely conversation on leading with intention during periods of organizational and industry transformation. With more than 20 years of experience across healthcare IT and executive leadership, Melissa shares how Quoris is navigating its next chapter, balancing evolution with the trust, culture, and expertise that leaders and teams rely on.

Together, they explore what it takes to sustain alignment through change, translate technology strategy into operational results, and develop future-ready leaders in a healthcare environment defined by complexity, scale, and constant evolution.

Key Takeaways:

1. How healthcare organizations can evolve their brand, structure, and strategy without disrupting the culture and trust that underpin long-term client and team relationships.

2. Practical strategies for maintaining clarity, consistency, and shared purpose across distributed teams without sacrificing flexibility.

3. Where healthcare organizations most often struggle to turn technology investments into measurable outcomes and how to close the gap between strategy and execution.

4. What digital health leaders should prioritize beyond implementation to drive long-term adoption, optimization, and sustained value from technology initiatives.

5. The skills, mindsets, and leadership behaviors that will define the next generation of healthcare IT leaders and how today’s executives can intentionally develop emerging talent.