From Automation to Autonomy: Reinvesting Capacity to Build Healthcare's AI Workforce

Russ Branzell, President and CEO of CHIME, is joined by Sandy Gupta, Co-Founder, President, and COO of Innovaccer, as they explore one of healthcare's most important leadership questions: How should organizations prepare for a future where AI is participating in care as part of its workforce?

As AI capabilities evolve from productivity tools to increasingly autonomous systems, healthcare leaders face new, consequential decisions about workforce design, governance, accountability, and value creation. Together, Russ and Sandy discuss how organizations can move beyond AI experimentation to build AI-enabled enterprises that strengthen human decision-making, create operational capacity, and improve care delivery.

Key Takeaways:

• Why healthcare's AI conversation is evolving from automation and productivity tools to autonomous agents capable of coordinating and executing work.

• How leaders can think about workforce augmentation, human oversight, and the evolving relationship between people and AI.

• What it means to reinvest AI-generated capacity into patient care, access, quality, and organizational growth.

• Which metrics matter most when evaluating the business and clinical value of AI investments.

• How organizations can prepare for agentic AI at scale through thoughtful governance, workforce planning, security, identity management, and technology architecture.