911 Fails People in Mental Health Crises. Here's a Plan to Fix It.

911 calls related to mental health are the most likely to involve police use of force. A new book offers a blueprint for a 911 redesign that could save lives.

Guests:

• Rebecca Neusteter, Executive Director, University of Chicago Health Lab; Author of “911, What’s Your Emergency? The Promise and Peril of Crisis Response”
• Ed Gonzalez, Sheriff, Harris County, Texas

Learn more: Read the full reporting and explore additional resources on our website.

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This episode was produced by Christine Herman, edited by Ryan Levi and Dan Gorenstein, and mixed by Andrew Parrella and Cedric Wilson.

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