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How Clerical Work Burns Doctors Out

Sep 16, 2026
3:06

Episode Description

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His father was a cardiologist who retired because he could not type fast enough. That moment became the reason Abridge exists.

In this clip from our episode “The Ambient AI Inside 300 Health Systems”, host John Driscoll and Dr. Shiv Rao, CEO of Abridge, break down the personal story behind why he left a comfortable venture role to build technology that takes the clerical burden off of clinicians.

Listen to the full episode here 

🎙️⚕️ABOUT DR. SHIV RAO
Shiv Rao, MD, is the Founder and CEO of Abridge. Shiv is a practicing cardiologist at UPMC. He previously led the provider-facing investment portfolio for UPMC where he invested in startups, and also helped fund a Machine Learning in Health program at Carnegie Mellon University. Shiv completed his medical education and training at the University of Michigan and the University of Pittsburgh School of Medicine. He received his BA from Carnegie Mellon, where he also programmed virtual synthesizers, and skateboarded in IMAX movies.

🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.

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