How AI Is Automating Provider Credentialing w/ Rahul Shivkumar, Co-Founder & President, Assured
Episode Description
Before a provider sees their first patient, they face a months-long gauntlet of credentialing, payer enrollment, and network approvals, all still driven by spreadsheets, faxes, and manual labor. Every day of delay is revenue left on the table.
Rahul Shivkumar, Co-Founder & President, Assured joins host David E. Williams to discuss how AI agents are replacing the manual work behind provider credentialing and payer enrollment, and what it actually takes to build compliant, scalable automation in one of healthcare's most fragmented administrative systems.
🎙️⚕️ABOUT RAHUL SHIVKUMAR
Rahul Shivkumar is co-founder and president of Assured, a provider network management platform that uses AI agents to run credentialing and payer enrollment workflows. Before Assured, Rahul co-founded Dawn Health, a multi-state virtual care company, where he experienced firsthand how difficult it was to get providers licensed, credentialed, in-network, and ready to bill as the business scaled. That experience led him to build Assured, which today supports tens of thousands of active payer enrollments across all 50 states for health systems, digital health companies, and provider groups.
🎙️⚕️ABOUT ASSURED
Assured automates provider credentialing, payer enrollment, and network monitoring with AI agents. We manage 30,000+ active payer enrollments across all 50 states for digital health companies, health systems, and provider groups. Series A backed by Insight Partners and First Round Capital.
If you want to dig into the data we discussed today, read Assured’s 2026 Payer Enrollment Benchmark. It covers 458 real enrollment cases and breaks down how long providers actually take to get in-network.
🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
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