To Mitigate and Prevent: CommonSpirit Health's Transparent Culture and Error Reporting Toolkit

The health care industry does everything possible to mitigate errors, yet mistakes can happen. That's why CommonSpirit Health has worked to adopt an organizational culture of transparency that allows its employees to feel comfortable reporting errors when they occur. In this “Safety Speaks” conversation, CommonSpirit Health's Beth Miller, system director, patient safety-performance improvement, and Austin Peterson, system director, patient harm prevention, discuss how safety transparency benefits both patients and providers, and how a CommonSpirit Health toolkit can help organizations lead the way in error reporting and patient safety.