The "Phygital Ecosystem" Behind Better Patient Care
Aug 10, 2026
14:01
Episode Description
What does it take to create a truly connected patient experience? In this conversation, Jennifer Bollinger, chief consumer and brand officer at Sutter Health, discusses how a "phygital ecosystem" approach creates a seamless experience between virtual and in-person care. Learn how Sutter Health is eliminating friction, improving patient engagement, and using technology to make healthcare more connected without losing the human touch.












