De-escalating Workplace Violence by 75% with WellSpan Health

As we observe AHA’s 8th annual #HAVHope Day, it's an important reminder that many hospital and health system leaders are looking for solutions to address the root causes of violence in their organizations and communities. Some AHA members have already figured out how to make their organizations a safer and more peaceful environment in which to receive care. In this conversation, Kenneth Rogers, M.D., vice president and chief medical officer at WellSpan Health, discusses how the implementation of their Behavioral Health Emergency Response Team has successfully de-escalated workplace violence incidents by 75% since 2019, by increasing capacity for their team members to respond to situations that could result in violence. #HAVhope