On Workplace Mental Health: Understanding Employee Assistance Programs

In this episode of On the Mind, host Dr. Daniel Knoepflmacher speaks with Dr. Randy Martin about mental healthcare in the workplace. Together, they explore how employee assistance programs (EAPs) have evolved over the past few decades to meet changing demands through innovation. Their discussion covers how EAPs serve two distinct clients (employees and employers) and the ways they help foster psychological safety, improve wellness and navigate inherent conflicts of interest. Dr. Martin also discusses his role leading CopeNYP, the internal EAP at NewYork-Presbyterian Hospital, which is available to thousands of employees across multiple locations.