Transforming Conflict: Building Stronger Teams Through Perspective and Dialogue

In this episode of MedEd Thread, we talk with Rachel King, J.D., Cleveland Clinic’s Director for Educational Integrity and Assistant Dean of Students for the School of Health Professions, about how conflict transformation can turn workplace tension into an opportunity for growth. Rachel shares why addressing conflict isn’t just about resolution—it’s about reshaping relationships, fostering understanding, and creating healthier team dynamics. They discuss the difference between resolution and transformation, how restorative practices and perspective-taking can reset strained interactions and why these skills are essential for leaders and educators. Tune in to learn how intentional strategies can make conflict a productive tool for collaboration and long term success.