#53 Adjusting During Crucial Conversations Based on Personality and Psychological Safety with guests: Julie Byington, C-TAGME, Ashley Johnson, C-TAGME, and Samatha Ankireddy, MD and Laura Thompson, MD

Jun 18, 2025

1:09:47

Episode Description

Come share insights from AIMW25 with Julie Byington C-TAGME, Ashley Johnson C-TAGME, Samatha Ankireddy MD, and Laura Thompson MD on effective communication and navigating difficult conversations. Understanding our own emotions and personality traits—while being attentive to others’ verbal and non-verbal cues—helps build emotional intelligence and promotes respectful, productive dialogue. Adapting communication styles to different personality types and approaching high-stakes conversations with preparation, psychological safety, and clear follow-up can transform potential conflicts into opportunities for breakthrough.

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Credits

Producer, Script, CME: Era Kryzhanovskaya MD
Show notes, Infographic, Cover Art: Rebecca Garber MD
Hosts, Editors: Era Kryzhanovskaya MD, Molly Heublein MD
Technical Support: Podpaste
Guests: Julie Byington C-TAGME, Ashley Johnson C-TAGME, and Samatha Ankireddy MD and Laura Thompson MD
Technical support: Podpaste
Theme Music: MorsyMusic

Show Segments

Intro, disclaimer, guest bio
Guest one-liner/ Reflections on AIMW25 conference
Exploring the Crucial Conversation Framework
Learning how to maintain psychological safety
Using tools like the Mint HR Smalley Trent Personality Test to gain personality awareness
Tailoring communication styles based on personality for more productive dialogue and reduced conflict
Skill for being an active listener
Take home points
Outro