502 - Enhancing Patient Care: Technology Innovations at Dunedin's Outpatient Facility

In this episode of Talking HealthTech, host Peter Birch speaks with Phil Baskerville, Digital Project Director for New Dunedin Hospital, Dan Owen, Director of Health at NTT DATA, and Rachel Wolfe, Chief Customer Officer at Five Faces. 

They discuss integrating digital technologies in the new outpatient facility at Dunedin Hospital and the importance of building patient-centred and culturally inclusive healthcare solutions. 

This episode was recorded during Digital Health Week NZ 2024, hosted by HiNZ.

Key Takeaways:

• Collaborative Approach: The project exemplifies the importance of collaboration among technology providers to create a seamless healthcare experience.

• Scalable Infrastructure: Emphasis on building a repeatable and scalable digital infrastructure to support multiple hospital projects over the next decade.

• Patient Experience: Innovations aimed at enhancing patient and clinician experience through technology, such as location-grade Wi-Fi for equipment tracking and user-friendly digital interfaces.

• Cultural Integration: Incorporating local dialect and cultural elements into the digital tools to ensure inclusivity and representation.

• Prototyping and Testing: Establishing a design lab for early prototyping and real-world testing to ensure the system meets user needs before the facility's official opening.

• Global Trends: Insights into how global trends in smart hospitals and patient-centric care models influence the project.

Check out the episode and full show notes on the Talking HealthTech website.

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Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.