Nothing personal: The delicate balance of human connections, a podcast sponsored by CMI Media Group

In a world of personalization, instant gratification, speed, tech, data and AI, there is a delicate balance that must be struck between automation and knowing where a human touch is needed. As we see AI integrate into every aspect of our lives, including the two areas where we work — marketing and healthcare, we ponder when we need human touch and when we can benefit from a shift to digital technology. We currently have robots in surgery, will we see them in the exam room? Doctors use AI for their notes and in some cases diagnosis, are there other areas where AI should take over? And in marketing, where do we need AI the most and what areas should remain the domain of humans? Let’s explore the concept of human touch as a key differentiator in an evolving world powered by machines.

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Music: “Deep Reflection” by DP and Triple Scoop Music.

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