Health Podcast Library
The Heart of Healthcare | A Digital Health Podcast
Episode 128

The Art of Storytelling in Healthcare | Moderna Chief Brand Officer Kate Cronin and Digital Health Advisor Chrissy Farr

Jul 15, 2024
37:27

Episode Description

Marketing and communications play a critical role in securing investment and driving product and service adoption in digital health. In this special two-part episode, Steve Kraus explores the art of storytelling in healthcare with two industry experts: Chrissy Farr, a veteran digital health journalist turned venture capitalist and advisor, and Kate Cronin, Chief Brand Officer at Moderna. They discuss:

  • What makes for a great story in digital health
  • The importance of including setbacks and challenges in company narratives
  • The undervaluing of marketing and communications roles
  • Strong digital health brands such as Livongo, PillPack, and Bobbie
  • Chief Brand Officers vs. Chief Marketing Officers
  • Lessons learned from rapidly scaling Moderna's brand during the COVID-19 pandemic
  • The importance of internal communications


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