The Business of Healthcare Podcast, Episode 137: A Push Toward Smarter, Simpler Care with AI

In this episode, Anita Allemand, PharmaD, chief growth officer at Elevance Health, joins host Dan Karnuta to discuss how artificial intelligence is being used to simplify healthcare experiences for patients, providers and insurers alike. She outlines four key areas where AI is reshaping the industry: care navigation, provider support, personalized patient experiences and proactive identification of care gaps.

The conversation also explores value-based care, claims processing, interoperability challenges, workforce training and the importance of balancing technology with human-centered healthcare delivery as the industry moves toward more proactive and personalized care models.

Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.