649 - Tradeoffs—988 Turns 1: Progress and Pain Points in National Crisis Line's First Year

Last summer, Lifeline transitioned away from a 10-digit national suicide prevention number to the three-digit 988 line in hopes of making it easier for people experiencing a mental health crisis to call and text. One year after its launch, guest host Dan Gorenstein of the Tradeoffs podcast talks about the crisis line's successes and where it's fallen short.