Building virtual care models that help health systems scale care | Ashul Govil (Story Health by Innovaccer)

Kevin interviews Ashul Govil, Chief Medical Officer and Co-founder of Story Health by Innovaccer and a Sutter Health cardiologist, about Story Health’s evolution from virtual cardiology care powered by health coaches to an AI-forward model after joining Innovaccer. 

Ashul says their focus has been closing gaps in episodic, brick-and-mortar care by reaching patients at home, publishing outcomes, and now using AI to scale safely amid staffing constraints, including filtering remote monitoring data into actionable clinician decisions. 

They discuss Story Health by Innovaccer's partnership with Minneapolis Heart Institute/Allina to extend the CHAMP heart failure clinic model to rural and high-risk post-hospitalization patients, emphasizing workflow redesign and systemwide adoption. 

Ashul also covers Story’s fee-for-service and value-based economics, the CMMI ACO Access model’s promise and payment concerns, risks of fragmented care, and why AI’s cost-deflation impact will be gradual due to trust and technical limits.

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