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CareTalk: Healthcare. Unfiltered.

Fixing the Access Crisis In Mental Health w/ Mark Frank, Co-Founder & CEO, SonderMind

May 29, 2026
26:31

Episode Description

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More than 160 million Americans live in federally designated mental health provider shortage areas. Even those with insurance often spend months searching for a therapist who takes their plan and has availability.

Mark Frank, Co-Founder and CEO of SonderMind, joins host John Driscoll to discuss why fixing the provider infrastructure had to come before solving patient access, and how a fully integrated platform combining measurement-based care with AI-powered tools between sessions is producing outcomes up to 275% better than traditional therapy alone.

🎙️⚕️ABOUT MARK FRANK
As the CEO and co-founder of SonderMind, I lead a fast-growing and compassionate team whose mission is to redesign behavioral health to increase access, expand utilization and improve clinical outcomes. Our focus is to democratize behavioral healthcare for both patients and practitioners, by making it easy to access therapists with the right expertise, making it convenient by offering online or in person treatment, and making it affordable by matching patients with highly qualified providers that deliver the most effective care. I believe in leading with transparency, empathy, and courage, and my passion is to build an organization that has a positive and transformative effect on the field of behavioral health and ultimately the entire healthcare ecosystem.

Prior to founding SonderMind in 2015, I helped found three other successful ventures, including Next Oncology, TermScout and SafeImageMD. Prior to my career as an entrepreneur, I worked in healthcare investment banking at Morgan Stanley, as well as time with Lehman Brothers and CDI Global. Prior to my business career, I served as an officer in the US Army. During and after that time in the military, I saw friends and colleagues return from deployments and struggle to access appropriate mental health care. This experience shaped and strengthened my commitment to enhancing access to therapy to improve and enrich people’s lives.

I have a Bachelor's Degree in Computer Science from the United States Military Academy at West Point, a Masters in Computer Information Systems from the University of Phoenix, a Masters of Engineering Management from Northwestern University, and an MBA in Finance and Operations from the Kellogg School of Management at Northwestern University.

🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy. 

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⚙️CareTalk:  Healthcare. Unfiltered. is produced by
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