How Huge is rethinking healthcare's digital experience, a podcast sponsored by Huge

Most healthcare digital experiences are designed for a patient who doesn’t exist and a promise they can’t deliver. Lauren DeGeorge, chief client officer at Huge, joins MM+M reporter Bella Czajkowski to discuss what patients actually expect from digital health — and why the gap between expectation and reality keeps growing. From AI-powered patient journey simulation to the lessons consumer digital experience holds for health systems, DeGeorge makes the case that the industry's next leap is building for the patients in front of you, not the ones in your personas deck. Check us out at: mmm-online.com

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Music: “Deep Reflection” by DP and Triple Scoop Music.

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