Living the Brand: Leading Your Organization’s Customer Experience Strategy
Sep 16, 2011
2:15
Episode Description
Jamie Roney interviews Kevin Stranberg, Director of Strategy & Patient Experience, Memorial Medical Center. Jamie and Kevin discuss Memorial's SHSMD presentation.
Read out blog on this podcast here:
https://healthcaresuccess.com/blog/podcast-interview/living-the-brand-leading-your-organizations-customer-experience-strategy.html
