Health Podcast Library

Leadership First, and other Critical Lessons to Improve Patient Experience

Sep 27, 2016
14:38

Episode Description

Stewart Gandolf interviews James Merlino, MD, Chief Experience Officer, Press Ganey. Stewart and James discuss patient experience and the secrets to improving it.

Read our blog on this podcast here:
http://www.healthcaresuccess.com/blog/podcast-interview/leadership-lessons-improve-patient-experience.html

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