Leadership First, and other Critical Lessons to Improve Patient Experience
Sep 27, 2016
14:38
Episode Description
Stewart Gandolf interviews James Merlino, MD, Chief Experience Officer, Press Ganey. Stewart and James discuss patient experience and the secrets to improving it.
Read our blog on this podcast here:
http://www.healthcaresuccess.com/blog/podcast-interview/leadership-lessons-improve-patient-experience.html
